Work. Serve. Thrive.

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

Feeding America is the nation’s second largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

Learn more about Feeding America here.

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‍The Opportunity

‍The Specialist, Storyteller and Content Creator will humanize the issue of hunger by capturing and elevating stories of people with living and lived experience of hunger and telling their stories with dignity. This Specialist will travel frequently (20-40%) and this is a fully remote position.  

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‍Salary Range: $60,000 to $75,000+ Based on Experience

Responsibilities:‍

• Responsible to gather stories of neighbors facing hunger, community centric, volunteer and food bank stories (still photography and video assets) that will be used primary across Feeding America’s marketing channels and leveraged by other content creators across the organization.
• Collaborate with Content producer to plan and schedule all the shoots for the year based on strategic priorities.
• Ability to collaborate with external creative partners to coordinate and oversee story collection and production of assets.
• Manage creative agencies & freelance resources who have proven to tell diverse stories using high-quality videos, images and other assets.
• Works closely with network food banks and their partner agencies to source and write stories, remotely and in-person.
• Ability to shoot, edit and create video content (2-3) for digital channels.
• Manage the storytelling request intake form to gather requests and leads that come from the organization.
• Contribute written content monthly to the Feeding America Hunger Blog.
• Maintain the digital asset management system: add assets, including metatags and descriptions for all produced content, to Canto, Feeding America’s online asset library
• Ensure all the photo/video releases and usage licenses are up to date for assets being created and added to canto.
• Keep track of best practices/examples in respect in storytelling, an input for evolving the storytelling program.
• Research and keep track of the up-and-coming digital tools to help with content creation.

Required Experience and Qualifications:‍

• Demonstrated successful experience documenting and telling real-world stories through interviews, video, photography, writing, graphics, etc.
• Demonstrated skill at writing and editing for a consumer audience (blog posts, website copy, social media content, etc.).
• 5+ years of experience in brand journalism or a related field, with demonstrated expertise at producing interesting, high-quality content that promotes consumer connection to brands.
• 2+ years of experience in interviewing people and telling stories through various digital channels
• Working knowledge of intermediate-to-advanced-level equipment (DSLR camera, video, audio recorder, microphones)
• Experience in using video editing software (image, audio and video, postproduction) is a plus.
• Prior food bank marketing/communications experience encouraged, but not required.
• Ability to work independently as well as collaborate and support larger marketing/communications efforts.

Foundational Requirements:‍

• Mission Focused – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
• Embraces Equity, Diversity and Inclusion – Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.  Committed to continuous personal EDI development.

Required Leadership Competencies:‍

• Communicates Effectively: Organizes thoughts and provides clear verbal and written messages to individuals and small groups. Communicates with colleagues and manager(s) to provide information, resolve issues, and promote ideas and proposals. Listens carefully and asks questions to build understanding.
• Collaborate Internally and Externally: Takes a positive, collaborative approach within own team and with other colleagues. Supports others’ efforts, putting aside own interests to do so. Resolves issues by approaching those involved directly in a non-judgmental, non-emotional manner.
• Operates with Integrity: Does what is right, rather than what is expedient. Anchors actions and decisions in our mission. Demonstrates courage by being honest, direct, and tactful, even when it is tough to do so. Supports organization/department decisions in words and actions. Takes ownership for mistakes and corrects them.
• Leverages Functional Expertise: Uses functional knowledge to inform decisions, fix problems and suggest improvements to processes. Demonstrates professional curiosity and works to broaden functional/technical skills.
• Continuously Improves: Uses information from external benchmarking to create ideas for improvement. Learns from successes, challenges, and failures, using each as an opportunity to continually improve. Volunteers as an early adopter for implementing and using innovations.

Feeding America recognizes and values diversity.  Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply.

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